Terms and conditions Prices are in Saudi riyals, including all taxes and fees (VAT + municipality fees).Prices are on a net basis per room per night.Full payment must be made before the option date.Ataya tourism company has the right to change prices without any prior notice as long as the amounts are not completed .Check-in and check-out are subject to hotel policy and seasons. The standard check-in time is after 17:00, and the standard check-out time is before 12:00.Late check-out is subject to hotel availability and may be subject to additional charges.Group bookings must be confirmed prior to the check-in date by paying in advance according to the payment terms mentioned in the confirmation letter.The numbers and ages of children are subject to hotel policy. The norm is for only a maximum of two 6-year-old children to be free of charge in rooms without beds and receive free meals with their parents. Children from 7 to 12 years old stay free of charge in rooms without beds and receive a 50% discount on meals for a maximum of two children sharing their parents ' rooms.All meals for groups must be booked 7 days before the check-in date in advance; otherwise, the announced prices for meals will apply. Individual cancellation policy Before payment, no cancellation fee will be charged.After the payment and option date, the full board fee will be charged. Group cancellation policy From 45 to 31 nights before the check-in date, no cancellation fee will be charged.You will be charged from 30 to 21 nights for the first night.In case of cancellation for less than 20 nights before the check-in date, the full cost of accommodation will be charged. No-show policy In case of non-attendance, a fee will be charged for full board.In case of non-attendance, full board will not be refundable or replaceable.In case of late arrival the night before, the amount cannot be refunded or exchanged and the period of stay will not be extended. Refund policy In case of a refund; transaction fees and exchange fees (if any) will be the responsibility of the customer.Refunds may take up to 45 days to process